Job completed for Customer in Columbia

Completion date: January 31, 2025

Location: Columbia, NY

Why did the customer contact us?

This was a polyester rug which requires its own specific wash.
The rug was stained horribly by urine and dirt. The rug was completely faded as well

Solutions provided:

This was a machine made polyester rug. Jafri Rug restoration did the following:

Initial Inspection

The cleaning process begins with a thorough inspection of the rug. The cleaner will assess its material, condition, and any stains or areas of damage. This helps determine the appropriate cleaning method and whether any repairs are needed.
Dusting and Vacuuming

Pre-Cleaning Dusting: Before washing the rug, professionals often use a dusting machine to loosen and remove embedded dirt and dust from deep within the fibers. This step is crucial for preserving the structure of the rug and preventing dirt from turning into abrasive particles during cleaning.
Vacuuming: The rug is vacuumed to remove surface dirt and debris. This step helps ensure that the rug is ready for the next phase of cleaning.
Pre-Treatment of Stains and Spots

The cleaner will apply specialized treatments to any visible stains or heavily soiled areas. These treatments are designed to break down the stain without damaging the rug fibers. For delicate rugs, a stain-removal solution will be chosen based on the specific material and stain type.
Washing or Deep Cleaning

Hand Washing: For high-end rugs or those with fragile fibers, professional cleaners may choose to wash the rug by hand using cool water and a mild detergent. This method is especially common for wool, silk, and other delicate materials.
Machine Cleaning: Some synthetic rugs may be cleaned with specialized machines that use gentle agitation to remove dirt and stains.
Steam Cleaning: Steam cleaning is another method used to clean certain types of rugs. This involves the use of high-temperature steam to break down dirt and bacteria while being gentle on the rug’s fibers.
Rinsing

After the washing process, the rug is thoroughly rinsed to remove any detergent or cleaning solutions. This step is critical to avoid leaving any residues that could attract dirt or cause deterioration over time.
Drying

Air Drying: Once cleaned, the rug must be dried properly to prevent mold, mildew, or warping. Most professional rug cleaners will dry rugs in a controlled environment, often using specialized equipment that ensures even drying. Rugs are usually laid flat or hung in a climate-controlled area.
Avoiding Direct Sunlight: To prevent color fading, rugs are generally not placed directly in the sun during the drying process.
Post-Cleaning Treatment

After the rug has dried, it may undergo a final treatment, such as brushing or combing the fibers to restore its texture. Some rugs may also receive a protective treatment to help resist dirt, stains, or future damage.
Final Inspection and Return

Once the cleaning and drying processes are complete, the rug is thoroughly inspected to ensure it meets the desired cleanliness standards. Any final adjustments are made before the rug is returned to its owner.